SB Sovrana Privacy Policy
Effective Date: [Insert Date]
At SB Sovrana, your privacy and trust are of the utmost importance. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with us—whether shopping online, signing up for our newsletter, or contacting customer service.
1. Information We Collect
a. Personal Information
We may collect your name, email address, phone number, shipping and billing address, and payment details when you place an order or create an account. This includes information you provide when contacting support, participating in surveys, or joining promotions.
b. Usage & Device Information
We collect IP address, browser type, device data, and browsing activity via cookies and analytics to improve user experience and protect our site.
c. Optional Marketing Information
If you opt-in, we may use your purchase history and preferences to personalize our communications with you.
2. How We Use Your Information
- Order Fulfillment: To process your orders and handle shipping, payments, and returns.
- Customer Service: To respond to your inquiries and support needs.
- Improvement: To analyze usage and improve services.
- Marketing: With your permission, we may send promotional content.
- Legal: To comply with legal obligations and fraud prevention.
3. How We Share Information
We do not sell your personal data. We may share it with:
- Trusted partners (like couriers, payment providers, or marketing platforms) solely for business operations.
- Law enforcement or authorities, if legally required or to protect our users and brand.
4. Use of Cookies and Analytics
We use cookies to enhance site functionality and analytics tools to monitor and improve performance. For more, see our Cookies Policy.
5. Your Choices
- Email Preferences: Unsubscribe via any email footer link.
- Cookies: Adjust browser settings to manage cookies.
- Account Info: Log in to update your personal details anytime.
6. Protecting Your Information
We follow industry-standard practices to secure your data. While no system is 100% secure, we actively work to safeguard your personal information.
7. Minors
We do not knowingly collect information from children under [insert age, e.g., 13]. If you believe this has occurred, please contact us to remove the data.
8. International Visitors
By using our site, you agree that your data may be transferred to and processed in [insert country, e.g., India], which may have different privacy laws than your own.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date updated.
10. Contact Us
For any questions or concerns, contact us at support@sbsovrana.com or via our Contact Page.